Our Prices
Onsite support - $90/hour (1 Hour minimum)
Call-Out Service fee - $30 (One Off Charge - Simply the call-out fee helps cover costs, it’s not a profit centre)
Our technicians charge a small call-out fee to ensure our hourly rate is kept as low as possible. This ensures our clients are always informed of costs upfront, and there are no hidden costs or nasty surprises. Anyone advertising a $0 call-out fee or no call-out fee is purely playing with words. Read our FAQ on why we charge a call-out service fee. When considering using a company that advertises no call-out fee, remember "There is no such thing as a free lunch."
NOTE: The onsite support rate is our general fee. Most repairs can be solved in the first hour. However, if the technician expects that it will take longer, we will usually know within the first 15 minutes. The technician will give you options, and you can decide how you want to proceed to ensure your service doesn’t outweigh the cost of your equipment.Accepted Forms Of Payment
